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GOOD CONVERSATIONS MATTER More frequent conversations One issue for many employees is simply the frequency and availability of check-ins with their manager. 53% 53% of employees don’t 1 in 10 employees discuss career and growth 1 in 3 employees don’t get 1:1 with managers more than once check-ins with a direct manager rarely or never get check-ins a quarter and 20% rarely or for feedback and coaching on never have such discussions work and progress toward goals more than twice a year 20% Focus on the right things Check-ins should include a healthy balance of performance coaching and career development discussions. 31% 33% 30% Employees would like check-ins to be more focused on: Goals Career Collaborative growth with managers 64% A technology assist Use the tools you have available to schedule, assist, and document the process. of employees told us they wish they had a technology solution Only 4 in 10 employees told us they feel they have a helpful tool to for more easily giving document their career aspirations and determine skills needed to reach them and receiving feedback Having software employees don’t like or don’t 昀椀nd helpful actually and recognition. underperforms having no software at all. THE MANAGER’S ULTIMATE GUIDE TO GREAT CONVERSATIONS 5

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