TYPES OF CONVERSATIONS TO CONSIDER End-of-quarter goals and performance review Type: scheduled Frequency: 1x a quarter Channels: in person, call, or video, plus performance management platform with follow-up meeting Schedule time at the end of every period to review employee goals and performance. FREQUENCY How often should you have these conversations? We gave some guidelines above, but the frequency of structured conversations will ultimately depend on your organization’s best practices. Gallup has found that employees who receive feedback from their managers are three times more likely to be engaged than employees who receive feedback once a year or less. Developing transparent and meaningful conversations requires ongoing relationship-building, which you can achieve through check-ins that occur weekly or every other week. This is a Betterworks best practice recommendation. You will want to calibrate the balance of structured to anytime check-ins to match your management style and your team’s needs. THE MANAGER’S ULTIMATE GUIDE TO GREAT CONVERSATIONS 15