PLANNING YOUR CONVERSATIONS TYPES OF QUESTIONS TO ASK The questions for employees and managers to answer — and their scoring — will ultimately be based upon the type of conversation taking place and the goals and values of each employer. This short list o昀昀ers examples of questions that you may ask during structured and unstructured (anytime) conversations. Structured For employees: » At work, I have the opportunity to do what I do best every day. (4-pt scale) » How do you feel about your OKR (objectives and key results) achievement this past quarter? (3-pt scale)? » What would you like to achieve over the next quarter? Why? For managers: » How would you describe your employee’s performance this quarter? » What are some areas the employee can focus on to enhance their performance? » How can you help your employee achieve his/her goals? Unstructured For employees: » How is the progress on your goals going? Are there any that need to be reviewed / re-prioritized? » What is your con昀椀dence level in achieving your goals this quarter? » Do you understand what you need to do to have more impact? For managers: » Are there any priorities to be reviewed or shifted? » What opportunities do these goals provide your direct report? » What are some skills that would be valuable for their growth and what opportunities can you suggest to support their development of those skills? THE MANAGER’S ULTIMATE GUIDE TO GREAT CONVERSATIONS 12